This Privacy Policy explains how The Perfect Score collects, uses and protects your personal data when you use our website and services.
1. Who We Are
The Perfect Score is operated by Perfect Score Competitions Ltd ("we", "us", "our").
- Registered in England & Wales
- Company Number: 17140252
- Registered Address: 3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol, BS1 1TG
- Email: [email protected]
We are the data controller responsible for your personal data.
2. What Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Postal address
- IP address
- Account and transaction information
- Any information you provide when entering competitions or contacting us
3. How We Use Your Data
We use your personal data to:
- Create and manage your account
- Process competition entries
- Contact winners and deliver prizes
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure fair use
- Send marketing communications by email (soft opt-in after a purchase unless you opt out at checkout, or explicit consent via newsletter signup or account settings) and by SMS (only where you have opted in)
- Invite you to leave a verified review after a purchase, where you have accepted Marketing cookies (via our Trustpilot integration)
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity – to provide our services and manage your entries
- Legitimate interests – to improve our platform, prevent fraud, and operate efficiently
- Consent – for SMS marketing, newsletter signup, advertising measurement, and Trustpilot review invitations (you can withdraw this at any time via account settings, unsubscribe links, cookie preferences, or by contacting us)
- Soft opt-in (email marketing) – when you buy from us, we may email you about similar competitions and offers if you did not opt out at checkout. Every marketing email includes an unsubscribe link.
- Legal obligations – where required by law
5. Sharing Your Data
We may share your personal data with trusted third parties, including:
- Payment providers (to process transactions)
- Hosting and technology providers
- Analytics and advertising partners (e.g. Google Analytics, Google AdSense, Meta) where you have accepted the relevant cookie categories
- Google Ireland Limited (AdSense), when you view an allowlisted public page (homepage, predictions, tournaments, leagues, or leaderboard). Google may process device and usage data to show and measure advertisements; personalisation applies only if you have accepted Marketing cookies — see Google's Privacy Policy.
- Trustpilot A/S, when you have accepted Marketing cookies, to send post-purchase review invitation emails. We share your email address, order reference, and name where provided at checkout. Trustpilot acts as an independent data controller for its review platform — see Trustpilot's Privacy Policy.
- Professional advisers (legal, accounting, etc.)
- Authorities or regulators where required by law
We only share data where necessary and ensure appropriate safeguards are in place. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK adequacy regulations or contractual protections.
6. Data Retention
We will only retain your personal data for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, regulatory and tax requirements
- Resolve disputes and enforce our terms
7. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Request transfer of your data
To exercise any of these rights, contact us at:
📧 [email protected]
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
9. Cookies
We use cookies and similar technologies to:
- Improve website performance
- Analyse user behaviour
- Personalise your experience
- Measure marketing campaigns and send review invitations (Trustpilot), where permitted
Optional cookies and scripts (including Google Analytics and Meta Pixel) are only enabled if you consent via our cookie banner or Cookie Settings. Trustpilot review invitation emails are only sent when Marketing cookies are accepted; the Trustpilot integration script may load separately to register our domain with Trustpilot. For full details, please see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites, and we recommend reviewing their policies separately.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Your privacy matters to us. We are committed to transparency and compliance with UK data protection laws.
If you have questions or concerns, please contact us at [email protected]